Care Plans

"Get Medicare funded physio support for chronic health conditions"

Chronic Disease Management care plans

Chronic Disease Management (CDM) care plans, formerly EPCs, are a Medicare initiative that allows eligible individuals to access up to 5 Medicare-subsidised allied health sessions per calendar year, including physiotherapy.

We support clients under these plans with in-home physiotherapy to help manage pain, maintain mobility, and improve day-to-day function.

You may be eligible for a care plan if you have a chronic or ongoing medical condition that has lasted (or is expected to last) for 6 months or more. Common conditions include arthritis, persistent muscle injuries, diabetes, osteoporosis, chronic pain, heart disease, stroke, chronic respiratory conditions and neurological conditions.

Read more in our blog: Understanding care plans.

A physiotherapist with a client at home
A client doing arm exercises with a physiotherapist

Discounted rates for concession card holders

We're committed to keeping physiotherapy accessible. If you hold an eligible concession card, we offer reduced out-of-pocket costs. Eligible cards include:

  • Pensioner Concession Card
  • Health Care Card
  • Low Income Health Care Card

Please mention your card when booking so we can apply the appropriate discount.

FAQs

How much does it cost?

Medicare covers part of the cost and you pay the gap. The gap depends on your circumstances, as we offer discounted rates for eligible concession card holders.

Can I use all 5 sessions for physio?

Yes, if your GP refers you specifically for physiotherapy, you can use all 5 sessions with us.

Can I choose my provider?

Yes, you have the right to choose your preferred provider. We're happy to work alongside your GP and other health professionals as part of your care team.

Got a care plan from your GP?

Send us the referral and we'll be in touch within 24 hours to book a physio visit at home. Not sure if you're eligible? Call us on (03) 9123 4423.

Medicare care plans, in your home across Melbourne